enlighten counseling
FAQs

FAQs

What if I have a crisis?

If you are in a crisis, do not use this site. Call 988 immediately or proceed to the nearest emergency department.

Where is the Enlighten office?

2545 Canyon Road #106, Provo, UT 84604. The office is accessible from entrances on University Avenue and from Canyon Road. The building is on the north side of the parking area. Please enter on the University side of the building next to the turret, then proceed downstairs to the office with a waiting area and sign for Enlighten Counseling.

How can therapy help me?

Increase your understanding of yourself, your values, and your goals.

Improve relationships with new skills and increased confidence.

Develop better-coping strategies for stress and anxiety

Work on your own specific goals for counseling and progress toward resolution with measurable goals.

Manage grief, depression, anger, and emotional distress

Improve communication in relationships.

Increase self-esteem and assertion.

Change destructive behavior patterns and discover new ways to approach challenges.

How often can I see my therapist?

Most clients see their therapist one time per week and they may see the therapist less often as the need diminishes. You may get a counseling appointment more than one time per week if needed and this should be discussed with your therapist.

Some clients will get the help they need within several sessions while others see a therapist for a long time. The length of therapy varies according to the client’s needs.

Why use SimplePractice Teletherapy?

Teletherapy is convenient and data shows it is as effective as “in-person” therapy. Receive confidential, professional help from your location at a time that works for you. Connect with a secure link.

The client will connect with Marian Taylor, a licensed therapist in the state of Utah and California. Online therapy sessions are HIPAA compliant via a secure video system that can be accessed by a smartphone, tablet, or computer. Access a private location during your video session.

What is the cost of teletherapy?

Enlighten is paneled with Deseret Mutual Benefit Advisers (DMBA), EMI Health, United Healthcare UHC/ UBH, UMR, Select Health, Blue Cross/ Blue Shield, and Public Employees Health Plan (PEHP).

The self-pay rate is 150.00 for a 50-minute Teletherapy session. The initial session is 180.00

How can I reschedule or cancel an appointment?

Visit the Client Portal or text 650-799-9903 to reschedule an appointment time.

There is a 95.00 fee for missed appointments or cancellations within 24 hours of the scheduled time. This fee will be a client’s responsibility and will not be covered by an insurance policy.

Will my therapy be covered by my insurance?

Enlighten is paneled with Deseret Mutual Benefit Advisers (DMBA), EMI Health, United Healthcare UHC/ UBH, UMR, Select Health, Blue Cross/ Blue Shield, and Public Employees Health Plan (PEHP). Teletherapy is covered as a mental health benefit. Contact 650-799-9903 to learn more regarding your coverage.